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GridWatch

🔦 Staying safe and prepared during an outage

How restoration is prioritized, what to do before and during an outage, and the few hazards that cause most outage injuries.

When the lights go out, utilities restore power in a deliberate order. They first fix transmission and substation damage that feeds whole areas, then prioritize critical facilities like hospitals and water systems, then the repairs that bring back the most customers fastest, and finally isolated single homes. That order is why your neighbor’s power can return hours before yours.

A little preparation goes a long way. Keep flashlights and fresh batteries where you can find them in the dark, store some water and non-perishable food, keep phones and a backup battery charged when storms are forecast, and have a plan for anyone who depends on powered medical equipment or refrigerated medication.

Most outage injuries come from a handful of hazards. Portable generators produce carbon monoxide and must never run indoors or in a garage. A keep-the-door-closed fridge holds food safely for about four hours. And any downed power line should be treated as live and deadly — stay well back and report it.

Long outages bring their own risk from temperature. In a heat wave, a home without air conditioning can become dangerous quickly, especially for older adults and young children; in a cold snap, a home can lose heat fast. Know where you can go for cooling or warmth, and check on neighbors who may be vulnerable.

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